Customer Engine Trade

For home EV charger installers

Your customer gets an indicative price and installation date, without a call or a site visit. You approve it first.

Watch the 95-second video I'd use this

Sound familiar?

Skip aheadSee how Trade does it

How it works

Follow one job.
Maya needs a home charger.

  1. M Maya Starts an enquiry on your website
  2. T Trade Guides her through the job and prepares a price and time
  3. ✓ You Review the job, ask for more if you need it, and approve
  4. ★ Maya Accepts online

No calls to arrange No site visit to quote No chasing

01 Guided enquiry

She starts on your website. Trade guides her through the job.

Maya taps Start your enquiry on your EV page. Trade asks where she parks, where the charger should go, and for photos of her meter and consumer unit. Each answer shapes the next question, all on her phone, in her own time.

Not sure? Trade helps. When Maya can't measure the cable route, Trade explains how, and leaves the check for you.

Trade Let's plan your home charger

I need a home EV charger for October.

Where do you park at home?

On my driveway, beside the house.

For the driveway, show me where you'd like the charger.

Illustration of the driveway beside Maya's house Here, on the driveway wall.

Next, add your meter and consumer-unit photos. Keep the covers closed.

Meter illustration
Meter
Consumer unit illustration
Consumer unit

How far is that wall from your consumer unit? Any paving to cross?

I'm not sure how to measure it.

Follow the cable path around corners. If you're unsure, your installer can check.

Your details and photos are together. I've kept the electrical checks for your installer.

02 Indicative offer

An indicative price. And a proposed time.

Maya asks what it's likely to cost and when. Trade prepares an indicative offer with a price and an installation slot, then sends it to you for review before anything is agreed.

Your indicative offer

Home charger installation

Charger at the driveway wall · equipment and installation allowance

Installation package £950
14Oct 09:00–13:00Proposed installation time

Ready for trade review

03 Your review

Review the job. Approve when you're ready.

Answers, photos, price and time arrive together. The checks that need a professional (cable route, earthing, bonding, capacity) are flagged for you, never guessed. Need another photo or a measurement? Ask, and Trade goes back to Maya for it. Nothing reaches her until you approve.

Your review

EV charger · Driveway wall

Maya · October
Parking
Meter
Consumer unit
Cable route / groundworks
Review required
Earthing / bonding
Review required
Capacity / protection
Review required
Installation package £950 14 October · 09:00–13:00

Trade asks Maya for a photo of the cable route and adds it to this job.

04 Accepted online

Maya receives your approved offer. And accepts online.

She checks the scope, the terms, the price and the date, then accepts. The job is agreed, and nobody had to find a time to talk.

Maya's offer

Your home charger.

Charger at the driveway wall

Equipment and installation allowance.

Supply upgrades, groundworks and concealed repairs are not included.

✓ Approved by your trade

Installation package £950 14 October · 09:00–13:00

What changes for you

Same enquiry. You're the one with a price.

  • 4 calls to arrange

    No phone tag

    Answers and photos arrive with the enquiry. You start with the job, not a voicemail.

  • 2 site visits to quote

    Visit when it's needed

    Price from the evidence. Book a survey only for the jobs that really need you on site.

  • 3 quotes that don't compare

    One clear offer

    Scope, price and an installation slot, together. Easy for your customer to say yes to.

  • Installation date: ?

    A date in the diary

    Accepting means agreeing a slot, not just a number. No chasing for an answer.

Your control

Your expertise stays central.

Trade does the asking, collecting and preparing. You keep the decisions that need a professional.

  • Nothing goes out without you

    Every indicative offer waits for your review. You approve the price and the time before your customer can accept.

  • Ask for more before you decide

    Need another photo, a measurement or a detail? Ask from the job and Trade goes back to your customer for it.

  • Checks stay with the professional

    Earthing, bonding, capacity, protection and cable route are flagged for you. Trade never infers them from a photo.

  • The right photos, first time

    Trade asks for the meter, the consumer unit and the charger position in context, and attaches each one to the job.

  • Guides your customer to the answers you need

    When your customer isn't sure, Trade shows them how to find out. Anything they still can't answer is flagged for you to confirm.

  • Price and time, together

    Your customer sees a proposed installation slot alongside the price, so accepting means agreeing a date, not just a number.

  • Starts on your website

    Your customer taps Start your enquiry on your service page and Trade opens right there, guiding them on your behalf.

Early trades

Would you use Trade with your customers?

We're looking for a small number of trades to start using Trade with real customers, starting with home EV charger installation.

Give us an honest answer. A "not for me" or an "only if…" helps us as much as a yes, especially if you tell us why.

  • No sign-up or payment. We'll reply personally.
  • A short conversation about how you quote today.
  • Early trades help shape what Trade becomes.
Would you use Trade with your customers?

We use your answers only to reply and to shape Trade. Privacy policy

Questions

Straight answers.

Is Trade available now?

Not yet. What you've seen is a prototype walkthrough with an example job and example pricing. We're talking to trades now so the first version is shaped by how you actually work.

Does it replace site visits completely?

No. It's designed so that many jobs can reach an agreed offer without one. Where a job needs you on site, it still does, and you make that call.

Who decides the price and the date?

You do. Trade prepares an indicative offer from the job details, but your customer can't accept anything until you've reviewed and approved it.

Which jobs does it suit?

Home EV charger installation. That's where we're starting, and the first version is built around how installers price and book those jobs.

What will it cost me?

We haven't set pricing yet. We want to understand how you quote today and what Trade would be worth to you first. If you have a view, tell us in the form.

What happens after I reply?

We'll get in touch personally for a short conversation about how you quote today. There's no sign-up, no payment and no mailing list.

Would you use it?